Complete Freight Marketplace & Operations Features
Explore our purpose-built capabilities across load publishing, direct bidding, milestone journey execution, fleet registry, and digital proof of delivery.
Load Marketplace & Publishing
Post single or multi-drop shipments with cargo specifications, pickup/delivery windows, and vehicle requirements.
- Custom cargo dimensions, weight, pallet counts
- Tail-lift, curtain, box, refrigerated requirements
- Flexible or urgent pickup & delivery windows
- Instant notification broadcast to verified providers
Offer Submission & Comparison
Providers submit competitive quotes with pricing, vehicle details, and estimated collection times. Companies compare side-by-side.
- Itemized quote breakdown (freight, accessorials, VAT)
- Vehicle registration and driver allocation preview
- One-click acceptance turning offers directly into bookings
- Withdrawal rules preventing post-acceptance offer recall
Automated Booking Creation
Accepted offers automatically generate binding bookings with confirmed rate, lane, timetable, and operational checklist.
- Unique Booking Reference ID generation
- Automated document preparation & instructions
- Dual confirmation with company and provider alerts
- Real-time status synchronization
Smart Load Search & Matchmaking
Carriers and owner-operators find matching backhauls, corridor loads, and return journeys matching vehicle capacity.
- Filter by pickup radius, destination county, and date
- Vehicle class matching (Artic, 26t, 18t, 7.5t, Luton, Vans)
- Instant lane match alerts to reduce empty deadhead miles
- Save corridor preferences and recurring lanes
Journey Execution & Milestones
Structured journey tracking through discrete milestones: Scheduled → Started → Pickup → In Transit → Delivery → POD.
- Driver milestone check-in from mobile or web
- Precise timestamp logging at arrival and departure docks
- Delay alerts and exception reporting
- Full audit trail for compliance and customer reporting
Shipment Tracking & ETA Visibility
Keep logistics coordinators, warehouse managers, and recipients updated with real-time transit status and estimated times.
- Visual corridor timeline and current journey state
- Accurate ETA updates based on milestone completions
- Shareable tracking link for consignees and warehouse staff
- Automatic event logging across all active jobs
Multi-Channel Notifications
Instant in-app, SMS, and email alerts for load posts, offer responses, booking confirmations, and delivery sign-offs.
- Instant alert when an offer is received on your load
- Immediate alert to driver when offer is accepted
- Pickup departure and delivery arrival triggers
- Customizable notification preferences per role
Fleet Vehicle & Spec Management
Maintain comprehensive vehicle profiles with payload capacity, body types, tail-lifts, MOT, and insurance details.
- Support for Artics, Curtainsiders, Box trucks, Flatbeds, Lutons
- Gross weight, max payload (tonnes), volume (m3), pallet capacity
- Document upload: MOT, Road Tax, Goods in Transit, Public Liability
- Live vehicle availability status (Available, Allocated, Maintenance)
Driver Assignment & Availability
Organize drivers, assign active journeys to specific vehicles, and track driver compliance and certifications.
- Driver contact directory and license verification
- One-click journey and vehicle assignment
- Driver mobile app access with role permissions
- Availability calendar and duty logging
Digital Proof of Delivery (POD)
Capture electronic signatures, timestamped photo evidence, and recipient names on glass upon delivery.
- Recipient on-screen signature capture
- High-resolution delivery photo uploads (goods, bay, paperwork)
- Immediate PDF POD generation and instant download
- Automatic trigger for payment release & invoice generation
Delivery Exceptions & Notes
Log damaged goods, waiting times, demurrage, or refused items with photographic proof directly into the journey record.
- Pre-defined exception reason tags (refused, damaged, access delay)
- Photo attachments with geotagged timestamps
- Instant notification to shipper dispatchers
- Immutable audit record for claim handling
Automated Invoices & Payments
Generate compliant B2B tax invoices instantly upon POD verification with clear commission tracking and settlement status.
- Automatic VAT calculation and invoice PDF generation
- Clear carrier payout settlement timeline
- Platform commission breakdown and accounting ledger
- Downloadable financial statements (CSV, PDF)
Enterprise Security & RLS Isolation
Bank-grade Row Level Security (RLS) on PostgreSQL ensuring absolute data isolation between competing transport providers.
- Strict Row Level Security (RLS) policies
- Role-Based Access Control (Super Admin, Ops, Company, Carrier, Driver)
- Zero leakage of private carrier rates or shipper contacts
- Comprehensive system audit trail on every state mutation
PostgreSQL Row Level Security (RLS) & Role-Based Access Control
Freightly uses database-level security policies to guarantee total data privacy. Transport providers cannot see competing bids, and shipper contact details are protected at all stages.
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